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Data retention policy

Last Updated: May 26, 2026

Welcome to Funnymetals. This Data Retention Policy explains how Funnymetals collects, stores, retains, and deletes customer and website data.

By using our website, you agree to the practices described in this policy.

1. Purpose of Data Retention

Funnymetals retains data only for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Providing customer support
  • Managing warranties, refunds, and disputes
  • Improving website functionality and security
  • Complying with legal, tax, and regulatory obligations

2. Types of Data We May Retain

We may retain the following information:

Customer Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Order history

Customization Information

  • Personalized engraving text
  • Uploaded handwriting samples
  • Photos or custom artwork submitted for personalization

Technical Information

  • IP address
  • Browser and device information
  • Login activity
  • Website usage data
  • Security and fraud prevention records

3. Retention Periods

We retain information only for as long as reasonably necessary for the purposes outlined in this policy.

Typical retention periods may include:

  • Order records: retained for accounting, tax, and customer service purposes
  • Customer support communications: retained to improve future support experiences
  • Security and fraud prevention logs: retained for website protection and investigation purposes
  • Marketing subscription data: retained until the user unsubscribes or requests deletion

4. Immediate Removal of Illegal or Unauthorized Accounts

All data of any illegal accounts stored such as fake bots and hackers will be deleted immediately when discovered and confirmed.

Funnymetals reserves the right to investigate suspicious activity and remove any accounts, records, or related data associated with:

  • Fraudulent activity
  • Unauthorized access attempts
  • Spam or automated bot activity
  • Website abuse
  • Illegal conduct
  • Security threats

5. Customer Data Deletion Requests

Customers may request deletion of their personal information where permitted by applicable laws.

Deletion requests may be limited when data must be retained for:

  • Legal compliance
  • Tax and accounting obligations
  • Fraud prevention
  • Security investigations
  • Dispute resolution

6. Data Security

Funnymetals takes reasonable administrative, technical, and organizational measures to protect retained data from unauthorized access, misuse, loss, or disclosure.

However, no online storage or transmission method can guarantee absolute security.

7. Third-Party Service Providers

Some retained information may be processed or stored through trusted third-party providers that assist with:

  • Payment processing
  • Shipping and fulfillment
  • Website hosting
  • Analytics
  • Customer communication services

These providers are expected to handle data securely and in accordance with applicable privacy regulations.

8. Policy Updates

Funnymetals may update this Data Retention Policy at any time. Changes will be posted on this page with the updated revision date.

9. Contact Information

If you have questions regarding this Data Retention Policy, please contact us through our website:

Funnymetals.com/contact-us